Dropbox provides file storage, access and sharing for university faculty and staff from anywhere using the web or the Dropbox desktop app. There is no file storage limit and Dropbox doesn’t require the virtual private network to connect when away from campus. The university has procured a license for GSU Dropbox that is available for university faculty, staff or student employees by request. The official account will use your "[email protected]" email address as the username.
Any university employee can request an official university Dropbox account. This includes faculty, staff and student employees. Use this form to request an account.
At this time, university faculty, staff or student employees can use this form to request access to an individual GSU Dropbox account.
H:// and I:// drives will be decommissioned in a phased approach. OneDrive, Teams and Dropbox provide cloud storage options for individual and shared file access as these drives are decommissioned. You and your department will be notified of dates by which files will need to be transitioned to other storage solutions from network drives.
If you would prefer to move H:// or I:// drive content to OneDrive, Teams or another solution, you will have flexibility so long as content moves occur before set deadlines to be announced. This chart compares OneDrive, Teams and Dropbox to help in selecting the appropriate file sharing and storage solution for a particular need.
Your Dropbox account will use your official [email protected] email address and CampusID password.
If you already created a Dropbox account that uses your [email protected] email address, you will be prompted to either combine accounts, merge the content from your existing account to your official GSU account, or create a new account, move the account content to a new account that uses a personal email address. You should determine whether you combine account content or create a new account based on the content of the account. Follow these instructions to get started with your university Dropbox account. If you have already logged in before, you can use these instructions to log into your Dropbox account online.
When you are using your official GSU Dropbox account, you will be prompted to use the university's official Single-Sign-On page as part of login using your GSU email address and CampusID password.
If you already had an existing Dropbox account that used your [email protected] email address then you will want to make sure you are logging in correctly so that you are prompted to merge or migrate your account content. If you are being prompted to enter a personal password when logging in, you are logging into your pre-existing account and will need to begin login by clicking the link in the email invitation you received from university IT in your faculty/staff email account. Follow these instructions to get started with your official university account.
Can I keep my [email protected] personal account at Dropbox or do I need to combine or create a new account?
Your GSU Dropbox that will use your [email protected] faculty/staff email account address, so once you request an account in the university-wide Dropbox instance, you will no longer be able to use your [email protected] email address for an account outside of the official license. You will need to follow the getting started instructions to choose to combine account content or move it to a new account, using a personal email address.
Can I move the account content from an existing personal account that uses [email protected] to an existing personal Dropbox account that uses another email address?
Unfortunately, you must create a new account when moving existing account content. Please enter a personal email address which is not already used for an existing Dropbox account.
If you have an existing Dropbox account that uses your [email protected] email account, you should decide whether to combine the content with your new official account or create a new account based on the nature of the existing content. If the account content relates to work done as a faculty or staff member at Georgia State, you should combine/merge the accounts. If the account content does not relate to work, create/migrate the account materials to a personal account.
Storage is unlimited for university Dropbox accounts.
Cloud File Storage and Sharing Options
This chart compares OneDrive, Teams and Dropbox to help in selecting the appropriate file sharing and storage solution for a particular need.
Does GSU Dropbox require multifactor authentication? Should I enable Duo for Single Sign-On (SSO) when I use Dropbox?
While Duo for single sign-on (SSO) isn't yet required for university faculty and staff, it will be in future phases. If you are using Dropbox, we encourage you to opt to enable Duo for single sign-on applications to ensure extra security for your Dropbox. To enable Duo for SSO for your own account, follow the directions at the top of the Duo page.
How do I install the Dropbox desktop app on a university-maintained Mac computer on which I don't have administrative access?
For a university-maintained computer on which you don't have administrative rights, you must put in a service desk ticket to request help installing the Dropbox app. Fill out the form here.