Staff and Faculty Resources


Getting Started with Technology

New or just arrived at Georgia State? Complete these simple steps to ensure you have everything you need.

Log Into Office 365 Email

Get started using your campus email, including Skype for Business, OneDrive, and Microsoft Office Web Apps.

Submit a Help Request

We’re here to help with any technology issues. You can also contact the Help Center at help@gsu.edu or 404‑413‑4357.

Duo Multifactor Authentication

Keep your campus email and OneUSG accounts safe with this additional layer of authentication protection.

Webex Online Meetings

WebEx is an online meeting platform that allows you to connect with colleagues and others from anywhere, using digital meeting spaces.

Set Up a Wireless Device

Set up your device to access the university’s wireless network, GSU, using your CampusID password.

Get Technology Training

Take advantage of free technology training:

System Status

  • GSU Site(s) Inaccessible - August 23, 2019
    Aug 23, 13:50 EDT Monitoring - GSU websites are now stable. We will continue to monitor over the weekend. If you should continue to experience issues [...]
  • Partial GSU SSO (Single Sign-On) Issues Reported - August 22, 2019
    Aug 22, 14:00 EDT Resolved - The issues is now resolved. If you continue to experience issues, please contact the IIT Technology Service Desk at 404- [...]

View Systems Status Page

Download Software

Georgia State offers a variety of site-licensed software, available for download or purchase on disc.

Anti-Virus Software

Obtain free security software to protect your computer and university’s network from malicious attacks.

Access the VPN

Access network resources, such as Lynda.com and library databases, from off-campus, using the VPN.
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Visit the CETL

Visit the Center Excellence in Teaching and Learning (CETL) for support with applying educational technology to the courses you teach, such as the iCollege Digital Learning Environment & Teaching Tools. You can also add new tools through the Learning Technology Evaluation Toolkit.

Call Classroom Hotlines

Call our Priority hotlines for in-class technology problems.

Classroom Support (all campuses):
(404) 413-4321
Brookhaven: (404) 413-7800
Facility Support: (404) 413-0700

View Other Faculty Services

Get support for educational or research technology:

View Other Technology Services

Need something else? Take a look at your other services or contact the Help Center.

Project Management Requests

Georgia State University faculty and staff may request project assistance from IIT’s Project Management Team and the unit’s technology resources.

Submit a Project Request >