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Telephone and Network Services

Instructional, Innovation & Technology provides technical support for telephone and network devices as well as offering telephone and network supplies and services for sale.

Get Started

Set up your campus phone’s voicemail:

Set Up Voicemail 


Dial last 5 digits

Personal Directory

Add, remove, or call your own, personal contacts from your campus phone.
Using your Personal Directory >

How to Order

Work with your area’s telephone administrator to request telephone and network services and equipment from the IIT Technology Service Desk at or 404-413-HELP (404-413-4357)


Phone Support: 8800 Series Cisco Phone
7800 Series Cisco Phone
8831 Cisco Conference Phone
Using Your Personal Directory

Downloadable PDFs
7800s Quickstart Guide
7900s Quickstart
8800s Quickstart Guide
Voicemail Support: Cisco Voicemail User Guide
Change your Call Forwarding Online
Purchase: Lines and Services
Jabber for IIT and Supported Use: Cisco Jabber for Windows

Cisco Jabber for Mac