To protect your information and prevent identity theft, students faculty and staff are required to use Duo multifactor authentication for most web applications that use CampusID, including systems such as iCollege, PAWS, LinkedIn Learning and university email.
- Get Set Up: Set Up a Phone or Device to Use with Duo
- Have a Backup Method: It’s important to set up multiple devices. If you don’t have multiple devices, you can generate an online passcode and keep it safe for access in the event of a device change or other logon issue.
- Can’t login? Did you change your phone number or device? Generate a Passcode and Use it to Reset Duo
Duo multifactor authentication adds a second layer of protection to CampusID login to prevent unauthorized access to your account and protect from cyber threats such as identity theft and malicious software. The service uses a mobile device or phone to verify the person logging in to your account is you.
Can’t login? Need to change your device settings?
Watch this video for an overview of how to use a passcode to login to Duo and change your settings.
Options for Verifying Your CampusID Login with Duo
Once you’ve registered a device, you will be prompted to verify your identity using Duo each time you log in to a Duo-protected service.
When you set up a device to log in with Duo, you can pick from these options to verify your log in:
- Push Notification: Recommended. A notification sent to your mobile device or phone using the Duo app (must be installed) for you to approve or deny your log in attempt. This is the recommended option if you have a mobile device or phone on which you can install the Duo mobile app.
- Phone Call: A computer-generated call to your phone that includes a code for you to enter to approve your log in attempt.
- Passcode: You can generate a passcode,
- Token: A Duo hardware token, which is a small plastic device that can generate a passcode to use with Duo, can be purchased with this form. Yubikeys can be ordered from Amazon or through Panthermart to use with a laptop. Series 5 are the more flexible option. Chrome is the preferred browser to use with this option.
On all campuses, support is available at the campus CATLabs during open hours.
||Getting Started for Students: Associate an Initial Device to Use Duo
Getting Started for Faculty/Staff: Associate an Initial Device to Use Duo
|Log In with Duo:
||How to Log In with Duo|
|Change your Duo Settings:
||Associate a New Device with Duo
Change your Default Duo Log In Method
|Reset Duo Access:
||Restore Duo Log In Access After a Device or App Issue
Use a Passcode to Restore Access
|Buy a New Phone?
||Set Up Duo on a New Mobile Device or Phone
Set Up Duo Restore for iCloud or Google Drive
|Duo with Office 365 Email:
||Installing the Outlook App on Android Devices
Installing Outlook App on Apple iOS Devices
|Duo Tokens & YubiKeys:
||Set Up a Duo Token
Set Up a YubiKey