Duo Update

To protect your information and prevent identity theft, students faculty and staff are required to use Duo multifactor authentication for most web applications that use CampusID, including systems such as iCollege, PAWS, LinkedIn Learning and university email.

Duo FAQS >


Duo multifactor authentication adds a second layer of protection to CampusID login to prevent unauthorized access to your account and protect from cyber threats such as identity theft and malicious software. The service uses a mobile device or phone to verify the person logging in to your account is you.

Can’t login? Need to change your device settings?

Watch this video for an overview of how to use a passcode to login to Duo and change your settings.

Step-by-Step Directions >

Options for Verifying Your CampusID Login with Duo

Once you’ve registered a device, you will be prompted to verify your identity using Duo each time you log in to a Duo-protected service.

When you set up a device to log in with Duo, you can pick from these options to verify your log in:

  • Push Notification: Recommended. A notification sent to your mobile device or phone using the Duo app (must be installed) for you to approve or deny your log in attempt. This is the recommended option if you have a mobile device or phone on which you can install the Duo mobile app.
  • Phone Call: A computer-generated call to your phone that includes a code for you to enter to approve your log in attempt.
  • Passcode: You can generate a passcode,
    • From within the Duo App. (This option works even if you are not connected to cell or Internet service, such as when you are on an airplane. This type of passcode will allow login once for each code generated in the app.)
    • Using the online passcode generator.
  • Token: A Duo hardware token, which is a small plastic device that can generate a passcode to use with Duo, can be purchased with this form. Yubikeys can be ordered from Amazon or through Panthermart to use with a laptop. Series 5 are the more flexible option. Chrome is the preferred browser to use with this option.

Support

On all campuses, support is available at the campus CATLabs during open hours.

Getting Started:
Getting Started for Students: Associate an Initial Device to Use Duo
Getting Started for Faculty/Staff: Associate an Initial Device to Use Duo
Duo FAQ
Log In with Duo:
How to Log In with Duo
Change your Duo Settings:
Associate a New Device with Duo
Change your Default Duo Log In Method
Reset Duo Access:
Restore Duo Log In Access After a Device or App Issue
Use a Passcode to Restore Access
Buy a New Phone?
Set Up Duo on a New Mobile Device or Phone
Set Up Duo Restore for iCloud or Google Drive
Duo with Office 365 Email:
Installing the Outlook App on Android Devices
Installing Outlook App on Apple iOS Devices
Duo Tokens & YubiKeys:
Set Up a Duo Token
Set Up a YubiKey