Rescheduled: Duo Multifactor Authentication – New Look in Web Browsers – Coming Soon
An upgrade that will give Duo multifactor authentication a new look has been rescheduled and a new date will be announced soon. More >
Check status.gsu.edu for information and help related to a reported login/SSO application access issue.

DUO MULTIFACTOR

Duo multifactor authentication is a second layer of protection added to CampusID login to prevent unauthorized access to your account using a mobile device, code or phone. Make sure you are ready to use Duo:

Get Set Up: Set up a mobile device or phone to use with Duo.
Have a Backup: Set up multiple devices to use with Duo.
Create a passcode: Generate an online passcode to use for emergency login.

(If you can’t login into Duo, you can generate and use a passcode to reset your device.)

FREQUENTLY ASKED QUESTIONS

Instructions: Setting Up Duo

Instructions: Add/Change Duo Devices

Instructions: Use Passcode (Temporary Bypass Code) for Backup Login
or Device Reset

Duo is a second layer of login protection.

You will be prompted to verify with Duo each time you log in. To protect your account, only approve logins you initiate.

Options for Verifying Your CampusID Login with Duo

You can choose from these options to verify login with Duo:

Push Notification: Recommended. A notification sent to your mobile device or phone using the Duo app (must be installed) for you to approve or deny your log in attempt. This is the recommended option if you have a mobile device or phone on which you can install the Duo mobile app.
Phone Call: A computer-generated call to your phone that includes a code for you to enter to approve your log in attempt.
Passcode: You can generate a passcode,
- From within the Duo App. (This option works even if you are not connected to cell or Internet service, such as when you are on an airplane. This type of passcode will allow login once for each code generated in the app.)
- Using the online passcode generator. A passcode generated online can be created and kept in safe place for later use if needed as well.
Yubikeys: Yubikeys can be ordered from Amazon or through Panthermart to use with a laptop. Series 5 are the more flexible option. Chrome is the preferred browser to use with this option.