Keep Working: Resources for Working and Collaborating Remotely
Tools Overview | Staff Quickstart Guide | Transition to Teleworking | FAQs

Keep Working:
Remote Work and Collaboration Tools

This site provides information about using technology resources to collaborate with others across multiple locations and to reach certain campus resources that may be needed for accomplishing work tasks from off-campus. Check out the Transition to Teleworking table of ideas on efficient tools to use for your work tasks.

New: Cylance Antivirus for Home

If you are working from home or away from our campuses using a personally-owned computer, it’s important you make sure your device is protected and secure. Cylance at Home is now available for faculty and staff to protect personally-owned devices. Cylance antivirus software protects your files and sensitive university information when connecting to the university network or working with university materials.
Get Cylance at Home >

Collaboration Tools
If you need to coordinate with colleagues and members of the campus community remotely, these tools are available.

To meet with others, whether colleagues, students or others, you can use WebEx to hold discussions with one or more other participants. WebEx allows you to meet online using your computer (with mic or camera) or with just a telephone. You can hold live discussion, communicate with audio and video, share your screen, share documents and other meeting tasks. WebEx is available to all Georgia State students, faculty and staff if discussion is needed across these groups. You can both schedule a meeting or hold a quick, impromptu meeting by using your personal meeting room link.

Register for Webex Trainings
Best Practices: How to Work Remotely >

Microsoft Teams allows for chat-based group conversation, group file sharing and in-app call, video and text chat. Create a Team to coordinate with other members of your team or project group. This article discusses how you can plan to use Teams for remote productivity. You might also add Skype for Business for a quick application for voice, video and text chat.

File Storage and Access

OneDrive provides online storage linked directly from your account within the Office365 faculty and staff email system. You can copy files to online storage and also use a sync tool to work across devices. This is the recommended solution for storing your work files that are individual use or that you may want to share with others via link on a case-by-case basis. (However, if you already use a Home (H:) drive and need to reach if from off campus, instructions are here.)

Microsoft Teams file sharing can allow you to store and share files for multiple users to view and contribute to online.

Department drives are sometimes referred to as I:// drives. You can reach these drives from off-campus after connecting the Virtual Private Network (VPN) and using the instructions provided at this page.

Find information about software for download to your personal or work computer at the software download page. For instructions on downloading software to a university-managed computer, see this document about the software download center.

If you need to receive calls at an off-campus number, you can forward your calls (Atlanta Campus | Perimeter College Phones | video instructions) to another land or cell line. When not near your office phone, you can also set your calls to forward to an off-campus number using online tools. To reach voicemail from off campus, you can check voicemail remotely or check your forwarded voicemail in your campus email account. If your voicemail is not currently forwarding to email, request the voicemail to email service be added to your mailbox.

Preparing a Device
To get started preparing for remote work and collaboration, see Staff Quickstart Preparation.

Are You New to Supervising a Virtual Team?

These times present a great opportunity for you and your team to take advantage of professional development opportunities that Georgia State has to offer.

Learning & Development Information For Supervisors

Have your team participate in the remaining Learning & Development programs offered by ODCS. To access these available programs, go to Stacks and register today.

Consider checking out LinkedIn Learning and, coordinating with your team, select some online classes for your team to complete while working from home.


Tips: Making the Most of Internet Access from Off-Campus

The VPN at has been updated to allow for a larger number of connections. The domains at, and are no longer needed for expanded access and will be disabled in the near future. Please start the transition to use to access the university’s VPN.

The following software and software access systems no longer require the VPN for access – SPSS, STATA and vLab. In general, students should not need the VPN to reach resources for their online coursework. Note that WebExMicrosoft TeamsOneDriveiCollege, and Office 365 Email are all available from off-campus via the web and do not require the VPN, as is the case with most online systems.

For the purposes of the instructions on this site, you may need the VPN to download and install software on a university-managed computer, access department and home drives from off-campus and when accessing the Self-Care Portal to forward your university telephone number to a land or cell number.

A short list of items used university-wide that use the VPN is here. If you are having trouble reaching a resource from off-campus or have a question about which resources require the VPN, the IIT Service Desk can help identify whether a system requires the VPN.

Getting Help

System Status

Contact the IIT Technology Service Desk

Contact the IIT Service desk at the online help system at, by email at or 404-413-HELP (404-413-4357)