Bomgar Remote Desktop Support

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Support Users Remotely

Information System & Technology offers Bomgar as a free remote assistance tool to all Georgia State University IT support staff.

Request a Free Bomgar Account 
Georgia State IT Support Staff Only

Bomgar allows select IT technicians to access a user’s computer and troubleshoot issues without talking them through a series of confusing procedures or requiring an in-person visit.

Bomgar allows IT support staff to share a user’s view of their screen, transfer files, view system configuration information, and carry out other support activities. By default, Bomgar is configured to require end-user consent before each type of access is granted.

Support

Get Started: Request a Bomgar Account
Georgia State Bomgar Guidelines
Learn more about Bomgar:
How Bomgar Works
Bomgar Help Document Library