Systems Coverage During University Closings

Posted On December 12, 2012
Categories Support

Systems and Applications:

  • Campus E-mail
  • Student Registration Services
    (GoSOLAR, Banner, INB Forms, PAWS, Student Status Check, Transfer On-Line Pre-orientation, Parking Web System, Housing Management System, Student Judicial Services, On-Line Scholarship Applications, and Touchnet)
  • IIT Managed Web Servers
  • University’s Core Website
  • CampusID Self-Service
  • Panther Alert Emergency Contact Systems
  • Campus Police Communications Center
    (NCIC Access, Fire Alarm Monitoring, 911 Services)
  • Emergency Notification Update Services for the Campus Web Server
  • Board of Regents and Campus Library Services
    (GIL, Galileo, Easy Proxy)
  • RedDot CMS System for Web Server Updates
  • ADP Web Services and Campus Time Clocks
  • Georgia Career Information Center
  • Alumni Development Applications (Raiser’s Edge and Financial Edge)
  • Statware and IPORT
  • Rialto Center Ticket Systems
  • Spectrum/Peoplesoft
  • Panthermart
  • Sharepoint
  • iMedRis iRIS
  • Cayuse424
  • SFI Conflict of Interest

Network Security/Infrastructure and Phone:

  • Critical Services:
    • Network security services
    • Network and Internet access as well as connectivity to all campus buildings and the Technology Operations Center
    • Phone access to the public network and to all campus buildings, including local and long distance service as well as basic services such as voicemail and 911
  • To be handled when the university reopens:
    • Network and phone access to a particular floor of a building, unless that floor supports a system pre-designated as critical by the area’s administration
    • Wireless Access
    • Extended phone services (Extended Conference Bridge, Mobile device integration)
  • IIT Help Center:
    • Reporting of emergency issues
    • Recording of service and non-critical system maintenance requests to be addressed on return to university standard operational hours

The IIT Help Center can be reached by phone at 404-413-HELP (404-413-4357).