Staff and Faculty Resources

Getting Started with Technology

New or just arrived at Georgia State?
Complete these simple steps to ensure you have everything you need.

Submit a Help Request

We’re here to help with any technology issues. You can also contact the Help Center at or 404-413-4357.

Log Into Office 365 Email

Get started using your campus email, including Skype for Business (Lync) messenger, OneDrive, and Microsoft Office Web Apps.

System Status

  • Student Email Creation - March 21, 2018
    Mar 21, 12:24 EDT Investigating - IIT has identified and is working to resolve an issue related to new student email accounts not currently being cre [...]
  • Perimeter Campuses - Telephone Issues - March 21, 2018
    Mar 21, 06:31 EDT Resolved - Phones are now operational Mar 20, 12:00 EDT Investigating - Instructional Innovation and Technology (IIT) is currently [...]

View Systems Status Page

Project Management Requests

Georgia State University faculty and staff may request project assistance from IIT’s Project Management Team and the unit’s technology resources.

Submit a Project Request >

WebEx Online Meetings

WebEx is an online meeting platform that allows you to connect with colleagues and meet with others, from anywhere.

Set Up a Wireless Device

Set up your device to access the university’s wireless network, GSU, using your CampusID password.

Get Technology Training

Take advantage of free technology training:

UPCOMING EVENTS See Full Calendar >

Visit the CETL

Visit the Center Excellence in Teaching and Learning (CETL) for support with applying educational technology, such as the iCollege Digital Learning Environment & Teaching Tools, to the courses you teach.

Call Classroom Hotlines

Call our Priority hotlines for in-class technology problems.

Downtown: (404) 413-4321
Alpharetta: (404) 413-7777
Brookhaven: (404) 413-7800
Facility Support: (404) 413-0700

View Other Faculty Services

Get support for educational or research technology:

Download Software

Georgia State offers a variety of site-licensed software, available for download or purchase on disc to help you be more productive.

Set Up Anti-Virus Software

Obtain free security software to protect your computer and university’s network from malicious attacks.

Access the VPN

Access network resources, such as and library databases, from off-campus, using the VPN.

View Other Technology Services

Need something else? Take a look at your other services or contact the Help Center.