Staff and Faculty Resources


Getting Started with Technology

New or just arrived at Georgia State?
Complete these simple steps to ensure you have everything you need.

Submit a Help Request

We’re here to help with any technology issues. You can also contact the Help Center at help@gsu.edu or 404-413-4357.

Log Into Office 365 Email

Get started using your campus email, including Skype for Business (Lync) messenger, OneDrive, and Microsoft Office Web Apps.

System Status

View Systems Status Page

WebEx Online Meetings

WebEx is an online meeting platform that allows you to connect with colleagues and meet with others, from anywhere.

Set Up a Wireless Device

Set up your device to access the university’s wireless network, CatChat2x, using your CampusID password.

Visit the CETL

Visit the Center Excellence in Teaching and Learning (CETL) for support with applying educational technology, such as Desire2Learn, to the courses you teach.

Call Classroom Hotlines

Call our Priority hotlines for in-class technology problems.

Downtown: (404) 413-4321
Alpharetta: (404) 413-7777
Brookhaven: (404) 413-7800
Facility Support: (404) 413-0700

View Other Faculty Services

Get support for educational or research technology:

Download Software

Georgia State offers a variety of site-licensed software, available for download or purchase on disc to help you be more productive.

Set Up Anti-Virus Software

Obtain free security software to protect your computer and university’s network from malicious attacks.

Access the VPN

Access network resources, such as Lynda.com and library databases, from off-campus, using the VPN.

View Other Technology Services

Need something else? Take a look at your other services or contact the Help Center.