Staff and Faculty Resources


Getting Started with Technology

New or just arrived at Georgia State?
Complete these simple steps to ensure you have everything you need.

Submit a Help Request

We’re here to help with any technology issues. You can also contact the Help Center at help@gsu.edu or 404-413-4357.

Log Into Office 365 Email

Get started using your campus email, including Skype for Business (Lync) messenger, OneDrive, and Microsoft Office Web Apps.

System Status

  • Lynda.com Issues Reported - July 21, 2017
    Jul 21, 15:38 EDT Resolved - IIT resolved issues reported with Lynda.com. Please contact IIT Technology Service Desk at 404-413-4357(HELP) or email h [...]
  • Intermittent Campus Network and Phone Issues Reported - July 20, 2017
    Jul 20, 07:35 EDT Resolved - There has been no new reports related to this incident. Please contact IIT Technology Service Desk by phone at 404-413-4 [...]

View Systems Status Page

WebEx Online Meetings

WebEx is an online meeting platform that allows you to connect with colleagues and meet with others, from anywhere.

Set Up a Wireless Device

Set up your device to access the university’s wireless network, GSU, using your CampusID password.

Get Technology Training

Take advantage of free technology training:

Visit the CETL

Visit the Center Excellence in Teaching and Learning (CETL) for support with applying educational technology, such as the iCollege Digital Learning Environment & Teaching Tools, to the courses you teach.

Call Classroom Hotlines

Call our Priority hotlines for in-class technology problems.

Downtown: (404) 413-4321
Alpharetta: (404) 413-7777
Brookhaven: (404) 413-7800
Facility Support: (404) 413-0700

View Other Faculty Services

Get support for educational or research technology:

Download Software

Georgia State offers a variety of site-licensed software, available for download or purchase on disc to help you be more productive.

Set Up Anti-Virus Software

Obtain free security software to protect your computer and university’s network from malicious attacks.

Access the VPN

Access network resources, such as Lynda.com and library databases, from off-campus, using the VPN.

View Other Technology Services

Need something else? Take a look at your other services or contact the Help Center.