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Lines and Services

 

Telephone Line Installation, IP Phone $78.35
Basic VoIP telephone line. This is usually ordered for new employees or new offices.
Monthly IP Telephone Service $18.25 per month
Basic VoIP Telephone service. Often needed for new phone lines, new employees, or new offices.
Voicemail, 10+ messages $0.00
Standard voicemail storage that handles a minimum of 10 messages included at no charge.
Enhanced Voicemail, 20+ messages Installation Fee $5.00
Enhanced voicemail storage that handles a minimum of 20 messages. $7.00 per month
Enhanced Voicemail, 30+ messages Installation Fee $5.00
Enhanced voicemail storage that handles a minimum of 30 messages. $12.00 per month
Directory Listing $2.01 per year
Publish a single telephone number to White Pages, online directory and 411 directory databases.
Automated Call Distribution $0.00
Optional Automated Call Distribution feature adds your phone line to an ACD group for use with Automated Call Distribution Service (below).
Automatic Call Distribution Service (ACD) Installation Fee: $120.60
Incoming calls to a single number are distributed among a number of staff because the volume is too large to be handled effectively by one person. ACD routes the call to one of a group of working telephone extensions that have been assigned to the ACD group. $28.91 per month
ACD Automated Attendant menu answering system
Provides a greeting menu your callers can use to route calls (“For registration questions, press 1. For payment questions, press 2,” etc.). ACD service is required. This option for the ACD Service is available for no extra charge when ordering ACD Service.
Meet-me Conference Bridge Service $0.20 per minute
Meet-me Conference Bridge Service for a scheduled conference call session. This per-minute price covers a single call with as many as 25 callers. It is good value versus using external conference bridges that assess a per-minute charge for each caller.
Windstream Analog Telephone Line Installation Fee $53.38
Can be PCI-compliant. Recommended for credit card scanning machines. Necessary for fire alarm, elevator and other mission-critical, failsafe purposes. $43.69 per month
AT&T Analog Telephone Line Installation Fee: $75.95
Can be PCI-compliant. Recommended for credit card scanning machines. Necessary for fire alarm, elevator and other mission-critical, failsafe purposes. $83.00 per month
AT&T DSL Installation Fee: Call for Quote
Standard AT&T DSL service. $68.00 per month
Analog Phone Line for Special Uses Installation Fee $106.98
For special uses such as fax machines, modems, fire alarms, elevators. Not for Credit Card or other private data. Not PCI-compliant. $18.25 per month

 
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