Setting Up Apple iOS (iPhone, iPad, iPod Touch) Devices for Office 365

Associated Service Faculty and Staff Email

Overview

This document lists the steps for setting up your iPad, iPhone, and/or iPod Touch at Georgia State University with your Office 365 account.

Requirements

iPad, iPhone, or iPod Touch
An Office 365 Account

Video Summary

Steps to Configure Your iOS Device to Work with Office 365

NOTE: Some iOS device will not automatically find the correct Office 365 server name in step 5. If this is the case with your device, please follow the steps to identify your Office 365 server name.

NOTE: If this is your first email account on your device, tap “Mail” and proceed to step 3.

Tap Settings

Figure 1: Settings Icon
Tap Mail, Contacts, Calendars under Settings and tap Add Account… under Accounts.
Figure 2: Tap “Mail, Contacts, Calendars” and then tap “Add Account…”
Tap Microsoft Exchange under Add Account…
Figure 3: Tab “Microsoft Exchange” under Add Account…
In the Exchangedialog box:
1. Enter your email address (e.g. CampusID@gsu.edu) in the Email field.
2. Enter your email address (e.g. CampusID@gsu.edu) in the Username field.
3. Enter your CampusID password in the Password field.
4. Enter Office 365 in the Descriptionfield.
  NOTE: You can use any short name that’s meaningful to you, such as “GSU email”.
5. Tap Next in the upper right corner.
Figure 4: Enter your Account information and tap “Next”
Tap Next in the upper right corner of the Exchange dialog box.
NOTE: If your iOS device is unable to automatically locate the correct Office 365 server name, please follow the instructions on identifying your Office 365 server name. Once you obtain your Office 365 server name, you will enter it in the “Server” field in figure 5 below.
Figure 5: Verify the “Server” field was filled in automatically, then tap “Next” in the Exchange dialog box
In the Exchange Accountdialog box:
1. Choose the type of information you want to synchronize.
  NOTE: By default, Mail, Calendar, and Contacts are all turned on. You can turn off synchronization for any of these.
2. Tap Save in the upper right corner.
Figure 6: Select your options and tap “Save” in the Exchange Account dialog box.
Push the Home button on your device, and tap Mail or Calendar to confirm that you’ve set up your Office 365 account information.
NOTE: If the steps above generate the error: “Cannot Connect to Server”, you may need to replace the server address in the steps above with the host name. See the Identifying Your Office 365 Host Name.