How to Complete Common Tasks in Office 365


Associated Service Faculty and Staff Email

Directions for completing each task are provided for Office 2010 for Windows, Office 2011 for Mac and Outlook Web App for accessing Office 365 on the web from multiple platforms.

Share or Delegate Account Access

Access a Shared or Delegated Account

Find a Recipient’s Name to Autocomplete the “To” Field

  • Windows:
    1. Type part of the name in the “To:” field.
    2. Then click the Check Names icon to search for possible names from the directory.
  • Mac:
    1. Type part of the name in the “To:” field.
    2. Then click the Check Names icon to search for possible names from the directory.
  • Web Access:
    1. Type part of the name in the “To:” field.
    2. Then click the Check Names icon to search for possible names from the directory.

Report Spam

Use the Outlook Junk Email Reporting Tool

Windows users can use this tool to report junk email to Microsoft and its affiliates for analysis in order to help improve the effectiveness of their email filtering technologies.
Install and use the Outlook Junk Email Reporting tool >

Report Spam or Other Junk Emails

All users can report unfiltered spam to Microsoft for analysis by sending an email with the spam as an an attachment to: abuse@messaging.microsoft.com.
Steps to report spam or other junk emails >

Report False Positives
You can report false positives through the Spam Quarantine Interface, or by sending an email with the spam as an an attachment to: false_positive@messaging.microsoft.com.

More information can be found from Microsoft at:
http://technet.microsoft.com/en-us/library/ff715038.aspx

Report Spam Impersonating the University

If you encounter an email you suspect is impersonating Georgia State University, please immediately forward the email, complete with the internet header or the email’s source code, to the IIT Technology Service Desk at help@gsu.edu.

Retract an Email

Request Confirmation that an Email Was Received

Forwarding Your Email to another Account

Create a Contact Group

Set Up Rules

Create and Add an Email Signature

Schedule a Meeting