Technology Services Help Desk


Get Help with Georgia State’s Technology Services and Systems

Contact Us

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404-413-HELP (404-413-4357)


Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 10 a.m. – 2 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit For other password requests, contact the Technology Service by phone at 404-413-4357.

iCollege Support
Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >

Event Equipment
Faculty and Staff looking to request equipment for their events can use our Event Equipment Request form >

Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >

Project Management Requests

Georgia State University faculty and staff may request project assistance from IIT’s Project Management Team and the unit’s technology resources.

Submit a Project Request >

System Status

  • Banner Upgrades/Maintenance - November 17, 2017
    Nov 13, 09:15 EST Scheduled - Hi, Please be advised that Internet Native Banner (INB), Web for Faculty, Web for Student, Degree Works, Workflow, Xtender and PAWS will be unavailable due to maintenance from Friday, November 17, 2017 at 6 PM through Monday, November 20, 2017 at 5 PM.
   View Systems Status Page
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