Technology Services Help Desk

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Get Help with Georgia State’s Technology Services and Systems

Contact Us

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Email:
help@gsu.edu

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Call:
404-413-HELP (404-413-4357)

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Hours:
Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 9 a.m. – 5 p.m.
Closed: Holidays
Limited support available after hours

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit campusid.gsu.edu. For other password requests, contact the Technology Service by phone at 404-413-4357.

Perimeter College Tools
For information on technology tools specific to Perimeter College campuses, visit: technology.gpc.edu


Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >


System Status

  • DegreeWorks Issue Reported - December 8, 2016
    Dec 8, 08:46 EST Resolved - IIT resolved the issue with DegreeWorks. Users should now be able to access DegreeWorks and academic evaluations successfully. Please contact IIT Technology Service Desk to report any additional problems at 404-413-4357(HELP) or email help@gsu.edu. Dec 8, 08:15 EST Investigating - Instructional Innovation and Technology (IIT) is [...]
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Support Staff Login to Numera Help Desk