Technology Services Help Desk


Get Help with Georgia State’s Technology Services and Systems

Contact Us

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404-413-HELP (404-413-4357)


Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 9 a.m. – 5 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit For other password requests, contact the Technology Service by phone at 404-413-4357.

Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >

Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >

System Status

  • (Faculty/Staff) Office 365 Outlook Web App Issue - February 13, 2017
    Feb 13, 08:56 EST Resolved - IIT resolved the Faculty/Staff Outlook Web App error. Faculty/Staff please refresh your internet browsers to access your Faculty/Staff email accounts online. Contact IIT Technology Service Desk by phone 404-413-4357(HELP) or email to report any additional problems or concerns regarding email. Feb 13, 07:53 EST Inves [...]
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