Technology Services Help Desk


Get Help with Georgia State’s Technology Services and Systems

Contact Us

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404-413-HELP (404-413-4357)


Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 9 a.m. – 5 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit For other password requests, contact the Technology Service by phone at 404-413-4357.

Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >

Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >

System Status

  • Non-person mailbox via Web access issue - March 29, 2017
    Mar 29, 07:45 EDT Resolved - IIT was able to resolve issues reported with Outlook non-person mailbox via webaccess. Please contact IIT Technology Service Desk at 404-413-4357(HELP) and email to report any additional issues. Mar 28, 09:35 EDT Identified - Users may be unable to access shared (non-person) mailboxes in Outlook on the web. Users wi [...]
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