Technology Services Help Desk


Get Help with Georgia State’s Technology Services and Systems

Contact Us

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404-413-HELP (404-413-4357)


Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 10 a.m. – 2 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit For other password requests, contact the Technology Service by phone at 404-413-4357.

Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >

Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >

System Status

  • Wireless Maintenance (8/10) - August 11, 2017
    Aug 11, 05:00 EDT Completed - The scheduled maintenance has been completed. Aug 10, 23:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 10, 15:50 EDT Scheduled - Instructional Innovation & Technology (IIT) will perform important Wi-Fi system maintenance to the university’s Wi-Fi equipme [...]
   View Systems Status Page
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