Technology Services Help Desk


Get Help with Georgia State’s Technology Services and Systems

Contact Us

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404-413-HELP (404-413-4357)


Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 10 a.m. – 2 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit For other password requests, contact the Technology Service by phone at 404-413-4357.

iCollege Support
Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >

Event Equipment
Faculty and Staff looking to request equipment for their events can use our Event Equipment Request form >

Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >

Project Management Requests

Georgia State University faculty and staff may request project assistance from IIT’s Project Management Team and the unit’s technology resources.

Submit a Project Request >

System Status

  • Clarkston Campus CISCO Phone Issue - December 2, 2017
    Dec 2, 15:57 EST Resolved - Issue has been resolved Dec 2, 09:14 EST Update - Instructional Innovation and Technology (IIT) will continue to perform phone maintenance throughout the day. There may be rolling intermittent service disruptions as we work on the system. The IIT Technology Service Desk may he impacted by maintenance. If you have issues or concer [...]
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