Technology Services Help Desk

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Get Help with Georgia State’s Technology Services and Systems

Contact Us

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Email:
help@gsu.edu

voicemail

Call:
404-413-HELP (404-413-4357)

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Hours:
Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 9 a.m. – 5 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit campusid.gsu.edu. For other password requests, contact the Technology Service by phone at 404-413-4357.

Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >


Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >


System Status

  • Telephone Issues Reported - January 18, 2017
    Jan 18, 16:06 EST Resolved - Issue has been resolved. If further assistance is needed, please contact the IIT Technology Service Desk. Jan 4, 13:17 EST Monitoring - The University is currently experiencing extremely high call volume and some users are reporting they are receiving busy signals and dropped calls. IIT is currently monitoring the situation and [...]
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