Technology Services Help Desk


Get Help with Georgia State’s Technology Services and Systems

Contact Us

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404-413-HELP (404-413-4357)


Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 9 a.m. – 5 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit For other password requests, contact the Technology Service by phone at 404-413-4357.

Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >

Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >

System Status

  • Intermittent Campus Network and Phone Issues Reported - July 20, 2017
    Jul 20, 07:35 EDT Resolved - There has been no new reports related to this incident. Please contact IIT Technology Service Desk by phone at 404-413-4357(HELP) or email to report any additional questions or concerns. Jul 19, 13:50 EDT Monitoring - IIT resolved the intermittent campus network and phone issue and will monitor over the next 24 hour [...]
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