Technology Services Help Desk


Get Help with Georgia State’s Technology Services and Systems

Contact Us

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404-413-HELP (404-413-4357)


Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 9 a.m. – 5 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit For other password requests, contact the Technology Service by phone at 404-413-4357.

Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >

Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >

System Status

  • Kivuto( Maintenance - April 26, 2017
    Apr 21, 10:24 EDT Scheduled - Kivuto will undergo maintenance on Wednesday-April 26th between 2pm to 5pm. During this time, Kivuto will be placed in maintenance mode and unavailable to user. Please make sure to access or download software items needed before this scheduled time.
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