Technology Services Help Desk

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Get Help with Georgia State’s Technology Services and Systems

Contact Us

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Email:
help@gsu.edu

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Call:
404-413-HELP (404-413-4357)

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Hours:
Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 9 a.m. – 5 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit campusid.gsu.edu. For other password requests, contact the Technology Service by phone at 404-413-4357.

Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >


Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >


System Status

  • Inclement weather moving through Atlanta causing power issues. - March 24, 2017
    Mar 24, 12:19 EDT Resolved - Clarkston campus power was restored on Thursday-March 23rd. Please contact IIT Service Desk at 404-413-4357(HELP) or email help@gsu.edu to report any additional technical issues. Mar 21, 22:04 EDT Monitoring - The outage is being monitored. Mar 21, 22:04 EDT Identified - Due to inclement weather Clarkston campus is experiencing [...]
   View Systems Status Page
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