Technology Services Help Desk


Get Help with Georgia State’s Technology Services and Systems

Contact Us

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404-413-HELP (404-413-4357)


Mon – Fri: 7 a.m. – 10 p.m.
Sat & Sun: 9 a.m. – 5 p.m.
Closed: Holidays

Have questions or need technical assistance?

Please note that the IIT Technology Service Desk is not able to reset any passwords through the use of this form. To reset your CampusID password, please visit For other password requests, contact the Technology Service by phone at 404-413-4357.

Faculty looking for help resolving issues in iCollege can use our iCollege Help Request form >

Student Technology Support Desk

Students can find in-person support for their devices at the Walk-Up Help Desk:
Aderhold Learning Center
Concourse Level, Room 023

Learn More >

System Status

  • iCollege and PAWs log-in Issue Reported - January 11, 2017
    Jan 11, 07:56 EST Resolved - Instructional Innovation and Technology (IIT) resolved an error that users received when logging onto iCollege and PAWs. Please contact Service Desk to report any additional problems at 404-413-4357(HELP) or email Jan 9, 09:43 EST Monitoring - Instructional Innovation and Technology (IIT) resolved an error that use [...]
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