Download and Install the Outlook Extension for WebEx

Posted On June 3, 2016
Categories Support
Associated Service WebEx

Overview

This document describes how to download and install the WebEx Outlook extension on a Windows 7, Windows 10, or a Mac computer. This extension also allows you to start a WebEx meeting from your task bar (Windows) or top tool bar (Mac).

Contents

Download and Install the WebEx Outlook Extension

Download the Outlook Extension on Windows

  1. Before you begin, close Outlook.
  2. Click start menu icon to open the start menu, search for Software Center, and select Software Center.
    webex-win-sc1
    NOTE: IF you do not see the software center in your start menu, you can download the Outlook extension from WebEx online; you will need administration access on your computer to do so.
  3. Find and select Cisco WebEx Productivity Tools.
    webex-win-sc2
  4. Click Install Selected.
    webex-win-sc3
  5. Find and open the downloaded file in your Downloads folder.
  6. In the Open file – Security Warning window, click Run.
    Download and Install the WebEx Outlook Extension on Windows: Step 5
  7. In the WebEx Productivity Tools – InstallShield Wizard click Next.
    Download and Install the WebEx Outlook Extension on Windows: Step 6
  8. Select I accept the terms in the license agreement option and click Next.
    Download and Install the WebEx Outlook Extension on Windows: Step 7
  9. Click Next.
    Download and Install the WebEx Outlook Extension on Windows: Step 8
  10. Click Finish.
    Download and Install the WebEx Outlook Extension on Windows: Step 9
  11. In the blue, WebEx Productivity Tools window:
    1. Enter gsumeetings.webex.com in the Site URL field
    2. Enter your CampusID in the User Name field
    3. Enter your CampusID Password in the Password field
    4. Click Login
    Download and Install the WebEx Outlook Extension on Windows: Step 10
  12. In the GSU log in screen that appears, enter your CampusID and CampusID Password and click Login.
    Download and Install the WebEx Outlook Extension on Windows: Step 11
  13. WebEx will appear:
    1. In your task bar.
      WebEx Extension in your Task bar
    2. And in new meeting messages in Outlook.
      (How to send WebEx meetings in Outlook >)

      WebEx Extension in Outlook

  1. Go to the WebEx home page and click the Log In link at the right.
    webex-login0link
  2. Log in with your CampusID and CampusID Password.
    webex-login
  3. You may be prompted on log in to download the Outlook extension. If so, click Download in the window that appears. If you are not automatically prompted to download the extension, click the Meeting Center tab, click Downloads, and then click Download under the Productivity Tools section.
    Download and Install the WebEx Outlook Extension on Windows: Step 3
  4. Go to step 5 above to continue the installation.



Download the Outlook Extension on a Mac

  1. Before you begin, close Outlook.
  2. Find and open the Managed Software Center located on your Mac’s dock, or in your computer’s Applications folder.
    mac-msc1
    NOTE: If you do not see the Managed Software Center, you can download the Outlook extension from WebEx online; you will need administration access on your computer to do so.
  3. Search for WebEx and click Install under WebEx Productivity Tools.
    mac-msc2
  4. Find and open the downloaded file in your Downloads folder.
  5. In the window that appears, click the WebEx Productivity Tools.pkg file.
    Download and Install the WebEx Outlook Extension on Macs: Step 5
  6. In the Install WebEx Productivity Tools window, click Continue.
    Download and Install the WebEx Outlook Extension on Macs: Step 6
  7. Click Continue for the Software License Agreement.
    Download and Install the WebEx Outlook Extension on Macs: Step 7
  8. Click Agree.
    Download and Install the WebEx Outlook Extension on Macs: Step 8
  9. Click Install.
    Download and Install the WebEx Outlook Extension on Macs: Step 9
  10. If prompted, enter your Mac’s Administrator username and password.
    Download and Install the WebEx Outlook Extension on Macs: Step 10
  11. In the WebEx Productivity Tools window that appears, enter your GSU campus email address then click Next.
    Download and Install the WebEx Outlook Extension on Macs: Step 11
  12. Be sure the gsumeetings.webex.com option is selected and click Next.
    Download and Install the WebEx Outlook Extension on Macs: Step 12
  13. In the GSU sign in page that appears in the window, enter your CampusID and CampusID Password and click Login.
    Download and Install the WebEx Outlook Extension on Macs: Step 13
  14. Click Close in the remaining installation window.
    Download and Install the WebEx Outlook Extension on Macs: Step 14
  15. WebEx will appear:
    1. In your top tool bar.
      WebEx Extension in your Top Tool bar
    2. And in new meeting messages in Outlook.
      (How to send WebEx meetings in Outlook >)

      WebEx Extension in Outlook

  1. Go to the WebEx home page and click the Log In link at the right.
    webex-login0link
  2. Log in with your CampusID and CampusID Password.
    webex-login
  3. You may be prompted on log in to download the Outlook extension. If so, click Download in the window that appears. If you are not automatically prompted to download the extension, click the Meeting Center tab, click Downloads, and then click Download under the Productivity Tools section.
    Download and Install the WebEx Outlook Extension on Macs: Step 3
  4. Go to step 4 above to continue the installation.

Help

If you have questions or need technical assistance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (4357).