Creating a FAQ in iCollege

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This document gives you the steps on how to create a FAQ in your course for commonly asked questions by students. The FAQ also allows you to display questions by category.


How to Create a FAQ

Creating a FAQ

  1. Click Course Admin
  2. enable-media-submissions-in-icollege-with-kaltura1
  3. Click Frequently Asked Questions
  4. faq-01
  5. In the Manage FAQ page, select New Category.
  6. Under the New FAQ Category page, enter:
    1. A Name for the Category
    2. A Description for the Category
    3. When finished, Click Save

Adding New Questions to a FAQ

  1. In the Manage FAQ page, click New Question
  2. In the New Question page, enter:
    1. The Question
    2. The Answer to the Question
    3. When finished, Click Save
  3. Continue making Categories and Questions as needed.


If you have questions, or need assistance, please contact the IIT Technology Service Desk at 404-413-HELP (404-413-4357) or