Creating a FAQ in iCollege

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Overview

This document gives you the steps on how to create a FAQ in your course for commonly asked questions by students. The FAQ also allows you to display questions by category.

Contents

How to Create a FAQ


Creating a FAQ

  1. Click Edit Course
  2. glossary-01
  3. Click Frequently Asked Questions
  4. faq-01
  5. In the Manage FAQ page, select New Category.
    FAQ2
  6. Under the New FAQ Category page, enter:
    1. A Name for the Category
    2. A Description for the Category
    3. When finished, Click Save
      FAQ3

Adding New Questions to a FAQ

  1. In the Manage FAQ page, click New Question
    FAQ4
  2. In the New Question page, enter:
    1. The Question
    2. The Answer to the Question
    3. When finished, Click Save
      FAQ5
  3. Continue making Categories and Questions as needed.

Help

If you have questions, or need assistance, please contact the IIT Technology Service Desk at 404-413-HELP (404-413-4357) or help@gsu.edu.