Creating a FAQ in iCollege

Associated Service iCollege > For Faculty

Overview

This document gives you the steps on how to create a FAQ in your course for commonly asked questions by students. The FAQ also allows you to display questions by category.

Contents

How to Create a FAQ


Creating a FAQ

  1. Click Course Admin.
    icollege_checklists1
  2. Click Frequently Asked Questions.
    icollege_faq1
  3. In the Manage FAQ page, select New Category.
    icollege_faq2
  4. Under the New FAQ Category page, enter:
    1. A Name for the Category.
    2. A Description for the Category.
    3. When finished, Click Save.
      icollege_faq3

Adding New Questions to a FAQ

  1. In the Manage FAQ page, click New Question.
    icollege_faq4
  2. In the New Question page, enter:
    1. The Question
    2. The Answer to the Question
    3. When finished, Click Save
      icollege_faq5
  3. Continue making Categories and Questions as needed.

Help

If you have questions, or need assistance, please contact the IIT Technology Service Desk at 404-413-HELP (404-413-4357) or help@gsu.edu.