CampusID FAQs

Associated Service CampusID

Overview

This document highlights the more frequently asked questions pertaining to CampusID.

Your CampusID is the account name associated with your digital identity at Georgia State. It is clearly printed on the reverse side of all PantherCards distributed after Fall Semester 2007. It is also a part of your official Georgia State email address (e.g., campusID@gsu.edu for faculty/staff and campusID@student.gsu.edu for students).

One of Georgia State’s Identity Management initiatives involves implementation of single sign-on (or reduced sign-on) technologies. As a product of these initiatives you will use your CampusID and password to login to many of the systems utilized in daily life at Georgia State. To this end, all new students, faculty, and staff must activate their CampusID. Activating your CampusID requires you to select personalized security questions/answers and enter an initial password. The personalized security/answers will enable you to reset your password in the event you lose it in the future.

It is a part of your official Georgia State email address (e.g., campusID@gsu.edu for faculty/staff and campusID@student.gsu.edu for students). All new students, faculty, and staff must activate their CampusID. To activate your CampusID you must select your personalized security questions/answers and initial password.

You may retrieve your CampusID using the online CampusID/Panther Lookup # at https://app.gsu.edu/lookup/. If you have problems managing your CampusID online, you may contact the IIT Technology Service Desk at 404-413-HELP (4357) or by email at help@gsu.edu.
You can set your CampusID password at campusid.gsu.edu.
You will sign in to the CampusID Password Management system,campusid.gsu.edu, set up security questions and answers profile, that can be used to reset your password should you forget it, and set up an initial password that you will use to log in to campus systems.
For students, your CampusID is created the same day you are accepted and can be found in your e-Acceptance letter.

For faculty/staff, your CampusID is created the same day your New Hire paperwork is entered into payroll by Human Resources

You can change your CampusID password by logging in to the CampusID Password Management system at campusid.gsu.edu.
Your CampusID will expire every 120 days.
If you have problems activating your CampusID at campusid.gsu.edu, please contact the IIT Technology Service Desk at 404-413-HELP (4357) or by email at help@gsu.edu.
For students, the process varies depending on the Admissions procedures of the particular college and/or degree program to which you have been admitted. In some cases you may receive correspondence informing you of your CampusID. Regardless of variations in Admissions procedures, you may retrieve your CampusID using the online CampusID/Panther Lookup # at https://app.gsu.edu/lookup/. You may activate your CampusID, change your password, reset a lost password, or change security questions at campusid.gsu.edu. If you have problems managing your CampusID online, you may contact the IIT Technology Service Desk at 404-413-HELP (4357) or by email at help@gsu.edu.

For faculty/staff, your CampusID is created the same day your New Hire paperwork is entered into payroll by Human Resources. You may retrieve your CampusID using the online CampusID/Panther Lookup # at https://app.gsu.edu/lookup/. You may activate your CampusID, change your password, reset a lost password, or change security questions at campusid.gsu.edu. If you have problems managing your CampusID online, you may contact the IIT Technology Service Desk at 404-413-HELP (4357) or by email at help@gsu.edu.

If you have problems remembering your password, you may either reset your CampusID password or send yourself a SMS Password Recovery Notification at campusid.gsu.edu, or contact the IIT Technology Service Desk at 404-413-HELP (4357) or by email at help@gsu.edu.
You must initially set up to receive SMS notifications for password recovery at campusid.gsu.edu.
The temporary passcode that you received from the Help center expires in 15 minutes after being issued. You must contact the IIT Technology Service Desk at 404-413-HELP (4357) to get a new passcode.