Install Lync on a Mac

Overview

This post details the steps on how to install and configure Lync on a Mac computer.

Requirements

If you are installing this software on a university-maintained workstation, administrative privileges may be required. If this is the case, please contact the IIT Help Center through our website or by emailing help@gsu.edu or calling 404-413-HELP (404-413-4357).

Contents

Installing Lync

Installing Lync for Mac

  1. Log in to your campus email.
  2. Click the Gear icon and select Office 365 Settings.
    Install Step 1
  3. Select Software.
    Install Step 2
  4. Click Skype for Business.
    install step 3
  5. Click Install; this should begin a download for the Skype for Business (Lync 2011) installer.
    Install Step 4
  6. Open the downloaded file to begin the installation.
    Install Step 5
  7. In the installer window, double click on Lync Installer.mpkg.
    install step 6
  8. Click Continue.
    INstall step 7
  9. Click Continue.
    install step 8
  10. Click Agree.
    install step 9
  11. Click Install.
    install step 10
    NOTE: If you are installing this software on a university-maintained workstation, administrative privileges may be required.

    download opr install admin info

    If this is the case, please contact the IITHelp Center through our website or by emailing help@gsu.edu or calling 404-413-HELP (404-413-4357).

  12. When the installation is finished, click Close to exit the installer.
    install step 11


Steps to Configure Skype for Business (Lync 2011)

  1. Fill out your Campus Email Login Info.
  2. Click Advanced.
    configure1
  3. Uncheck “Use Kerberos”.
  4. Select Manual Configuration.
  5. In the text lines asking for the server name type “sipdir.online.lync.com:443”.
    configure 2
  6. Click Ok to finish.
    configure 3


Steps to Update Lync 2011 to Skype for Business (Lync 2011)

  1. Log in to your Office 365 account using Web Access (http://login.microsoftonline.com/)
  2. Click the Gear icon and select Office 365 Settings.
    Install Step 1
  3. Select Software.
    Install Step 2
  4. Click Skype for Business.
    install step 3
  5. Click the update link: Lync for Mac 2011.
    download 1
  6. Click the download button on that page.
    download 2
  7. Open the downloaded file to begin the installation.
    download open file
  8. Click Agree.
    install step 9
  9. Click Continue to begin the installation.
    download3
    NOTE: If you are installing this software on a university-maintained workstation, administrative privileges may be required.

    download opr install admin info

    If this is the case, please contact the IIT Help Center through our website or by emailing help@gsu.edu or calling 404-413-HELP (404-413-4357).

  10. Click Continue.
    install step 8
  11. Click Install.
    install step 10
  12. When the installation is finished, click Close to exit the installer.
    install step 11

Help

If you have questions, or need assistance, please contact the IIT Help Center at 404-413-HELP (404-413-4357) or help@gsu.edu.