Configure Your Android Device for Campus Email Service

Associated Service Email and File Storage


This post lists the steps for setting up your Android device to work with your Campus Email account at Georgia State University.


  • An Android phone with access to the internet
  • A Campus Email account

Configure Android Devices for Campus Email Service

NOTE: These steps were taken with an Android phone running Jelly Bean 4.1.1. Your phone’s screens may look a little different. If these steps do not match your phone at all, try using these steps for an older android phone.
  1. Find and tap Settings.
    NOTE: The way to access settings may vary depending on your type of phone.
  2. Under the Accounts section, tap Add Account.
  3. Tap Microsoft Exchange Active Sync.
  4. In the Add an Exchange Account screen:

    A.Enter your Campus Email Address

    NOTE: If you are a student, your PantherMail email address is If you are a faculty/staff, your Campus Email Address is

    B.Enter your CampusID password in the Password field
    C.Tap Next

    NOTE: If your Android phone is unable to automatically locate the correct Email server name, enter in the Server field when prompted
  5. Tap OK in the Remote security administration dialog box.
  6. Select your settings in the Account options screen and tap Next at the bottom.
  7. Tap Activate in the Activate Device Administrator screen.
  8. Enter a description for the account name in the Set up email screen, then tap Done.
  9. Return to your home screen and open your email application to be sure your email is syncing.
NOTE: You may have to force the application to restart. If the steps above generate the error: “Cannot Connect to server”, you may need to identify your Office 365 server name.


If you have questions, or need assistance, please contact the IIT Technology Service Desk at 404-413-HELP (4357) or