Configure Your Android Device for Campus Email Service

Associated Service Email and File Storage

Overview

This post lists the steps for setting up your Android device to work with your Campus Email account at Georgia State University.

Requirements

  • An Android phone with access to the internet
  • A Campus Email account

Configure Android Devices for Campus Email Service

NOTE: These steps were taken with an Android phone running Jelly Bean 4.1.1. Your phone’s screens may look a little different. If these steps do not match your phone at all, try using these steps for an older android phone.
  1. Find and tap Settings.
    NOTE: The way to access settings may vary depending on your type of phone.
    pmail-android1
  2. Under the Accounts section, tap Add Account.
    pmail-android2
  3. Tap Microsoft Exchange Active Sync.
    pmail-android3
  4. In the Add an Exchange Account screen:

    A.Enter your Campus Email Address

    NOTE: If you are a student, your PantherMail email address is CampusID@student.gsu.edu. If you are a faculty/staff, your Campus Email Address is CampusID@gsu.edu

    B.Enter your CampusID password in the Password field
    C.Tap Next

    pmail-android4
    NOTE: If your Android phone is unable to automatically locate the correct Campus Email server name, please follow the instructions on identifying your Campus Email server name. Once you obtain your server name, you can enter it in the Server field when prompted.
  5. Tap OK in the Remote security administration dialog box.
    pmail-android5
  6. Select your settings in the Account options screen and tap Next at the bottom.
    pmail-android6
  7. Tap Activate in the Activate Device Administrator screen.
    pmail-anroid7
  8. Enter a description for the account name in the Set up email screen, then tap Done.
    pmail-android8
  9. Return to your home screen and open your email application to be sure your email is syncing.
NOTE: You may have to force the application to restart. If the steps above generate the error: “Cannot Connect to server”, you may need to identify your Office 365 server name.

Help

If you have questions or need assistance, please contact the IS&T Help Center at 404-413-HELP (404-413-4357) or help@gsu.edu.

 
Do you have a question about campus technology or want to learn more about available IT resources? Find out here via @GSUTechnology